While checking out open houses to get a taste of what was available on the market my wife and I bumped into Dianna. We were immediately drawn to her friendly, knowledgeable, and patient style.
We were relocating from the Bay Area down to Dana Point and really had to rely on Dianna to be our local eyes and ears in the home buying process. She did so flawlessly, always making herself available, responding to us immediately, and helping us checkout the home we decided on purchasing.
Once we'd settled on the place we wanted to put in an offer on she immediately had the written offer ready to go and guided us through the negotiation process. It all went very smoothly until it was time to coordinate with the mortgage lender, escrow company, and buyer. The mortgage company was completely disorganized and, frankly, dropping the ball in an unacceptable way. This is where Dianna really shined, she stayed on top of them, catching their mistakes and ensuring they kept progressing at the pace agreed upon for closing - being extremely busy with work and real-life in our own daily lives it was absolutely reassuring to know we had Dianna taking care of things behind the scenes, one less thing that we had to worry about.
In the end, we successfully closed on a house we love and we could not be happier with our choice in Dianna as our realtor. Today, of course, we're elated with our new home and can't imagine moving anytime soon, but, in the future she'll be the first person we go to and will be the first person we recommend for those in need of a realtor.
Thanks Dianna!